Many questions can be answered by visiting our FAQ (frequently asked questions) page. 

Online Order Customer Service:

To reach our online customer service team, use our handy Help Widget!

Click the orange'? HELP ' button in lower-right corner of our website to reach our online support team.

If you have questions about an existing order, please be sure to include your order number or your name & date of the order.

We strive to respond to all requests received during regular business hours (M-F, 10AM to 5PM) in 90 minutes or less.


Retail Locations:

Phone: 916-447-3623
Fax: 916-443-7691

(please note that our retail staff cannot answer questions about new or existing online orders. For help with an online order, please see the section below)

Stage Nine Entertainment Store
(including G.Willikers! Toy Emporium & The Vault at Stage Nine)
102 K St
Sacramento, CA 95814
United States

Online Order Pick Up Hours:

In-store pick-up hours are Monday - Friday from 11AM to 4PM***.

If you have not received a 'pick-up ready' notification email, please contact us to verify that your order is ready.


Employment Inquiries:

If you're a true professional and enjoy working in a fast-paced and diverse retail environment, then we'd like to meet you! Are you up for the challenge? We are seeking experienced and outstanding sales associates to join our team. Please submit your resume to