Contact Us

 

NOTICE: 5/22/2020 @ 1:15PM PST. 

If you placed an order between the dates of May 15th to May 22nd and you are unable to locate your order or shipping confirmation email, please check your email's spam folder.  It came to our attention that a portion of order confirmations, shipping confirmations, and emails to customers were directed directly to customer's spam folders. Our provider has identified and corrected the issue.

 

We apologize for any inconvenience or anxiety that this may have caused. Please don't hesitate to contact us if you need any assistance or have questions about your order.

We're here to to answer all of your sales and customer service questions!

 

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Retail Locations

Online Order Customer Service

Stage Nine Entertainment Store
(including G.Willikers Toy Emporium & The Vault at Stage Nine)
102 K St
Sacramento, CA 95814
United States
(map)

Phone: 916-447-3623
(For online orders, please see our contact options to the right)
Fax: 916-443-7691

 

Retail Store Hours:

7 Days a Week - 10AM to 5PM***

 

 

 

To obtain customer service for an existing online order, please choose one of the following options:

1. Use the Help Widget: Click 'Help' at lower-right corner of this screen to contact us.
2. Direct email: [email protected]


For questions regarding existing orders, please be sure to include your order number or your name & data of order.

We strive to respond to all requests received during regular business hours in 90 minutes or less.

 

Online Order Pick Up Hours:

In-store pick-up hours are Monday, Wednesday, and Friday from 11AM to 4PM***.

If you have not received a 'pick-up ready' notification email, please contact us to insure your order is ready before arrival.

 

 

 


***Please note our store hours are subject to change due to the ongoing COVID-19 crisis.

 

 

The Stage Nine Family of Fine Stores includes: Stage Nine Entertainment Store, The Vault at Stage Nine, G.Willikers! Toy Emporium, California Clothiers, and the Old Fashioned Candy and Confectionery Shop.